Category: RespOrg News

TEMPLATES AND PRAIRIE SCHOONERS

last weekend, I had the opportunity to visit our local living history museum, The High Desert Museum.  One of the permanent exhibits chronicles the building of the west.  I was struck by how organized people were.  When the pioneers ventured west, they packed everything they owned in the back of a covered wagon, or prairie

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Textify is Coming of Age

After some fits and starts, toll free text enabling is finally settling in.  There are some very stringent rules that have been set by the Cellular Telecommunications Industry Association (CTIA) and as with everything else, ATL is a big rule follower.  Here are the requirements and what ATL’s customers will need to agree to in

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HOW WILL TOLL FREE COPE WITH THE MIGRATION TO A NEW IP ENVIRONMENT?

Many ATL customers use geographic routing of calls based on the caller’s location. In fact, one of ATL’s main services is setting up geographic routing for toll free numbers, including some very complex templates with 30,000 options based on NPA/NXX.  These applications are used for businesses who may want to have calls routed to its

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HAVE YOU HUGGED YOUR TEMPLATE TODAY?

Ahhh, templates. Those elusive giants of routing engineering that are oft spoke of in hushed and reverent tones around toll free department water coolers. Maybe that is a bit dramatic, but templates are misunderstood and certainly underused. Template functionality ranges from the simple task of organizing all of your numbers in one place to saving

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Texting

“Why would you have a phone number that doesn’t text?” This is an actual question from one of my 23 year old sons. With 97% of people ages 18-29 and 92% of people ages 30-49 using texting as their primary form of communicating, it a reasonable question, yet the toll free providers haven’t figured this

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The Election Cycle is Open – The Industry Needs to Get Going!

The long awaited SMS/800 Board Election is on and the industry needs every RespOrg’s participation.  ATL has covered this subject for many years and now that it is a reality we are afraid it has so dropped out of people’s consciousness that the best people may miss the deadline. Here is an excerpt from the

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Happy New Year!

  Everybody here at ATL would like to wish you and yours a happy and prosperous 2014!    

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ATL’s Countdown to the New Year

  ATL’s New Year’s Resolutions Tip #1!   I will sign and date my LOAs legibly, and match the bill copy.    

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ATL’s Countdown to the New Year

  ATL’s New Year’s Resolutions Tip #2!   I will use at least two carriers to ensure that my toll free calls are always working.    

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ATL’s Countdown to the New Year

  ATL’s New Year’s Resolutions Tip #3!   I will make sure I am aware of and using all of ATL services that can lower my costs, increase my revenue, and streamline my processes.    

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